Vendor FAQ

Setup your Shop for Free.

Create your shop with your own logo, a custom banner and all your business information.

Upload your Products with Images.

Select between our multiple categories and organize your products with custom tags.

We Spread the Word. You Get Paid.

With our massive presence on social media we attract the clients and help you make sells.

PLATFORM FEATURES

Create your own unique Online Shop with everything you need to manage your products, stock, orders, and clients.

Access all of your stats on your own complete Shop Dashboard and keep track of your sales and orders.

WHAT CAN I SELL ON BY HAND MARKET?

If you have handmade items to sell you are most welcomed.

DO I HAVE TO REGISTER?

You will need to register before you can set up a shop on By Hand Market. To register we ask for the following pieces of information:

username – this can be anything you like as long as it’s one word with no spaces and contains only numbers and letters. If you are registering to set up a shop, choose something similar to the name you’d like your shop to be called. Usernames cannot be changed once registered.
password
email – your main email address so we can contact you about your orders

HOW DO I REGISTER ON BISCUIT?

To register, click apply to be a vendor.

To create an account you’ll need a username and email that isn’t already in use.

After you Register you will receive a confirmation email in your inbox.

Click on the confirmation link to confirm your account.

NOTE: It’s very importnat that you click on the confirmation link to confirm your account. Othewise, you won’t be able to log into your account even after you been approved as a vendor.

Once the confirmation proccess is completed our curation team will review your account. This can take from 1 to 5 days.

When the account is approved you will receive an “Account Approved” email, and can log into the account to start creating your wonderful store on The Biscuit Marketplace.

SETTING UP YOUR SHOP

Input your shop details

You will need the following information:

Seller name
Shop name
Describe your shop
Describe yourself as a shop owner
Shop Logo
Shop Banner
Your Country, City
Your e-mail address
Set up your Delivery Policy

HOW DO I LIST AN ITEM FOR SALE OR CREATE A DRAFT?

You will need:

a title and description for your item
up to 4 or more great product photos
a price
shipping costs.

HOW TO LIST AN ITEM FOR SALE, INCLUDING LISTING ITEMS AS DRAFT AND ADDING VARIATIONS:

Log into By Hand Market and select ‘Your Shop’ > ‘Add new listing’ from the menu at the top of the page.
Fill in the one-page form – it should only take a few minutes!
If you have trouble uploading your photos, please make sure they are saved as a JPG or PNG file and are less than 2MB in size.

Sales payment settings

On By Hand Market we use PayPal for sales payments.

Make sure that you have a PayPal account setup so that we can send the money you make from sales. Money is held until the Return/Refund date has passed. Our standard Return/Refund Policy is 14 day. Customers have 14 days to get a refund. We payout on the 15th day.

HOW MUCH DOES IT COST?

FREE to set up! Yay

12% commission on sales. The commission earned goes towards advertising, driving traffic to the site and keeping the site current, which benefits EVERYONE!